Adult* Evaluation & Review Services (AERS)

*(Also providing services to children)



HoursMonday - Friday 8:00-5:00 (Please call ahead)

Phone410-479-8055   Fax: 410-479-4912

Location: Second Floor, Room 262. (Please call ahead to make an appointment)

 Identifying services that help individuals function at the highest possible level of independence

The AERS program is to help people to remain safe at home (or in the 'least restrictive environment' suited to their needs) by connecting them with services and supports that can help them to live as independently as possible.  This often means that people can live at home longer without having to consider moving to a nursing home or other facility placement. 


AERS staff, a nurse or a social worker, will usually visit a person at their home to complete a detailed assessment of the person's situation. 


AERS uses a comprehensive assessment tool for the evaluation several factors are considered in order to develop an individual Plan of Care. Recommendations are made to connect the person with appropriate resources and supports: referrals can be made on behalf of the client.  

The person is not required or obligated to accept or pursue any of the recommendations or resources. 


There is no charge for an AERS evaluation.   

If you would like to have an AERS Team Member visit you for an evaluation, or if you'd like to make a referral for someone you know, just give our office a call and talk to any of our staff.  We accept referrals from any source.


To Qualify for an evaluation, the person needs to be a resident of Caroline County and must need some assistance with everyday tasks of living. 


There is an AERS office in every county in Maryland.  

Community Personal Assistance Services (CPAS)


CPAS helps qualified chronically ill and disabled persons to remain in their homes by providing assistance with some of their activities of daily living. 


Through the CPAS program, Medical Assistance pays a care provider to come to the home to assist with daily living activities.


Our CPAS nurse supervises the care provider . The nurse will visit with the client and the care provider periodically to update the Plan of Care, as needed, to best meet the client's needs.


To Qualify for the CPAS program, the client must:

  • Have Medical Assistance (recipients must have 'straight MA', not QMB or SLMB)

  • Be chronically ill or disabled

  • Be under a doctor’s care for chronic illness or disability, and

  • Need assistance with personal care (bathing and hygiene) 


Please call our office with any questions about whether or not you qualify for CPAS. 


The AERS Team:


Nurse Monitor: Bobbie Jo Trossbach, RN      


Nurse Monitor: Katherine Day, RN                

Social Worker: Kim Chase, LCSW-C              

Social Worker: Monick Conway, LCSW-C      

Office Admin.:  Sheila Menzel                        



Maryland Access Point 

Maryland Community Services Locator (211)

State of Maryland: AERS

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