Medical Assistance Transportation Program

                                                                         Rides to Wellness

 

 

 

 

Director: Debora Cash

Location: Second Floor, Administration

Phone: 410-479-8014   Fax: 410-479-8017

This Medicaid sponsored program provides, last resort transportation to medical appointments for persons receiving Medical Assistance.

Pre-Approval is required.​

This program is for non-emergency medical transportation to qualified medical appointments only.

 

We cannot transport to appointments such as:  Chiropractors, AA/NA, Weight Watchers, WIC, Social Services, Smoking Cessation, Acupuncture etc....

    

 

Eligibility

                                     

                                         > Have a Medical Assistance Card

                                  > Be a resident of Caroline County, Md.

                                  > Your appointment must be medically necessary

                                     and covered by Medical Assistance

                                  > Complete a screening process to determine eligibility 

Scheduling Transportation


Call our office at 410-479-8014, Monday-Friday 8:30am - 5:00pm.
 
A Monday Appointment needs to be scheduled by 4:30pm by the previous Thurday.
 
Please have the following information:
 
· Medical Assistance Number (11 digits)
· Name, address and phone number of Provider **
 
You must call at least 48 hours in advance to arrange for transportation. 

Transportation to Baltimore and surrounding locations requires that the appointment be ended by 1:00 pm

** Transportation will only be provided to the eligible person for whom the appointment is made.  If the appointment is for a child, his/her parent or legal guardian must accompany them.  

If you need an assistant to accompany you for certain health reasons please call  (410) 479-8014 for approval. 

Cancellations & Closures
 
 

 

 

Cancellations should be reported to our office no later than 2 hours before the appointment.

Closures are very rare. 

In the event of any type of closure, we will contact all scheduled transports affected by the event.

We will make every effort to transport vital service patients, if allowable, and only if we can do so

in a safe, timely, and responsible manner.

 

 

 
 

                                     

 

 Be ready and on time for your scheduled pick-up time.
 Do not smoke, drink or eat in the vehicle.
 Be courteous. Rudeness or use of profanity may disqualify you from the transportation service.

 

 

Questions/Concerns/Feedback
 
             Please contact M.A. Transportation at (410) 479-8014            

 

Customer Satisfaction Survey 

(For MA Transportation Services)

~Resources ~

Delmarva Community Services

State level Transportation

TRIP (Information Point)

Chesapeake Helps

Partners in Care

 

The Medical Assistance Transportation Eligibility rules are defined by Maryland law (Title 10.09.19.04 of the Code of Maryland Regulations (COMAR)).

Client Responsibilities

The Maryland Department of Health (MDH) prohibits discrimination in the delivery of services on the basis of race, sex, age, color, national origin, ancestry, creed, religion or belief, marital status, sexual orientation, gender identity and expression, genetic testing, and mental and/or physical disability.

 

See MDH service-nondiscrimination policy 01.02.01 which can be found at http://dhmh.maryland.gov/Pages/op02.aspx.

Human Trafficking Resources

Phone:  1-888-373-7888

Text:  233733 (wordgram: "BeFree")

TTY: 711

WebSite: https://humantraffickinghotline.org/​

24 Substance Abuse Resources

Md Crisis Hotline: 1-800-422-0009

Text "IWIK" to  71441 

TTY: Maryland Relay Service 1-800-735-2258

WebSite: Get Help Now

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